WhatsApp, as one of the world's leading instant messaging platforms, its stability and reliability are critical to the daily operations of an organization.
And in the actual business of sending messages, we tend to see the numbered#131026 Error code.
In this article, we will take an in-depth look at #The meaning of 131026 error code, the reason why it occurs, and the corresponding countermeasures provided to help companies restore smooth communication with customers.
A. What is #131026 error?
The message was undeliverable.
II. Why does the #131026 error occur?
Unable to deliver the message. Reasons may include:
-
The recipient's phone number is not registered with WhatsApp, which is the most common reason.
-
Recipient has not accepted WhansApp's new Terms of Service and Privacy Policy.
-
The recipient is using an older version of WhatsApp.
Third, #131026 error troubleshooting
-
Check if the phone number is registered with WhatsApp.
First you can try to add the number as a new contact through the WhatsApp App, the system will automatically check if the number is registered with WhatsApp. if it is not, it will say "This phone number does not have a WhatsApp account. Invite to join WhatsApp".
-
Check if the user has accepted WhatsApp's latest Terms of Service
Check the path: via Settings > Help or Settings > Application Info.
-
Update to the latest version of the WatsApp client.
Direct customers to update WhatsApp to the following version or higher:
-
Android: 2.21.15.15
-
Small and Medium Enterprises Authority: 2.21.15.15
-
iOS: 2.21.170.4
-
SMBI: 2.21.170.4
-
KaiOS: 2.2130.10
-
Network: 2.2132.6
If you are still experiencing issues after implementing the above suggestions, or if new error codes are popping up, we encourage you to continue exploring our YCloud resources or to contact the official WhatsApp support team directly and look forward to continuing to assist you in the future.